How to Program NFC Stickers

Set up tap-to-queue NFC stickers in just 5 minutes. No technical skills required.

What You'll Need

Smartphone with NFC

iPhone 7+ or modern Android phone

NFC Tools App

Free download from App Store / Play Store

FREE

Blank NFC Sticker

NTAG213 or NTAG215 recommended

~RM 3-5 each

Step-by-Step Setup Guide

Follow these 5 simple steps to program your NFC sticker

STEP 1

Get Your Queue Join URL

Copy your queue join URL from your Jomqueue dashboard — this is the same URL your QR code uses.

How to do it:

Log in to your Jomqueue dashboard
Go to Queue Settings → QR Code section
Click 'Copy URL' button next to your QR code
The URL looks like: jomqueue.com/q/your-business-id

Pro Tip: This URL is what customers see when they scan your QR code. The NFC sticker will open the same page.

STEP 2

Download NFC Tools App

Install the free NFC Tools app on your smartphone to program the sticker.

How to do it:

iPhone: Search 'NFC Tools' on App Store
Android: Search 'NFC Tools' on Google Play
The app is completely free
Make sure NFC is enabled in your phone settings

Pro Tip: NFC Tools is the most reliable app for programming NFC stickers. You only need it for setup — customers don't need any app.

STEP 3

Write Queue URL to NFC Sticker

Program your queue join URL onto the blank NFC sticker.

How to do it:

Open NFC Tools app
Tap 'Write' tab at the bottom
Tap 'Add a record' → Select 'URL/URI'
Paste your queue join URL (e.g., jomqueue.com/q/your-business-id)
Tap 'Write' and hold your phone on the NFC sticker
Wait for 'Write complete' confirmation

Pro Tip: Hold your phone steady for 2-3 seconds. The NFC chip is usually in the center-top area of your phone.

STEP 4

Test the Sticker

Verify the sticker opens your queue join page correctly.

How to do it:

Close the NFC Tools app completely
Tap your phone on the programmed sticker
Your browser should automatically open
Verify it shows your queue join page
Test with a different phone if possible

Pro Tip: Test with both iPhone and Android to ensure compatibility. The browser should open directly to your queue page.

STEP 5

Place & Display

Attach the sticker and add clear signage for customers.

How to do it:

Choose a visible location (entrance, counter, wall)
Clean the surface before sticking
Peel and stick firmly
Add a sign: 'Tap Here to Join Queue'
Display your QR code nearby as a backup option

Pro Tip: Place at chest height for easy tapping. Avoid metal surfaces which can interfere with NFC signals.

Troubleshooting

Having issues? Here are common problems and solutions

Phone doesn't detect the sticker

Make sure NFC is enabled in phone settings
Try different positions - NFC antenna varies by phone model
Remove phone case if it's thick or metallic
Ensure sticker isn't placed on metal surface

Write failed error

Hold phone steadier and longer (3-5 seconds)
Try a different area of the sticker
Sticker may be damaged - try a new one
Make sure URL isn't too long for sticker memory

Sticker works but opens wrong page

Verify you copied the correct URL
Re-write the sticker with the correct URL
Clear your browser cache and try again

Frequently Asked Questions

Everything you need to know about NFC stickers

What type of NFC sticker should I buy?

Does it work with all phones?

Do customers need to download an app?

Can I reprogram the sticker later?

How long do NFC stickers last?

Is it the same as my QR code?

What if the sticker stops working?

Is NFC secure? Can someone tamper with it?

Best Practices for NFC Placement

✓ Do's

Place at chest height (1.2-1.5m)
Add clear 'Tap Here' signage
Include QR code backup nearby
Use on smooth, flat surfaces
Test before final placement

✗ Don'ts

Don't place on metal surfaces
Don't bend or fold the sticker
Don't expose to extreme heat
Don't place too high or low
Don't forget signage

Need Help with NFC Setup?

Our team is here to assist you with programming, placement, and any questions you have.