Our Mission
Empower every F&B and retail business with world-class queue management technology — making exceptional customer experiences accessible to all.
70%
Reduction in perceived wait time
45%
Increase in customer satisfaction
30%
Boost in mall foot traffic
25%
Improvement in table turnover
Transforming Wait Time into Opportunity
Every day, millions of Malaysians spend countless hours waiting in queues — time that could be spent exploring, shopping, or simply relaxing. At Jomqueue, we're on a mission to give that time back.
We provide F&B outlets, retail stores, and shopping malls with powerful yet simple digital tools that eliminate physical queues, boost operational efficiency, and create delightful experiences that keep customers coming back.
How Jomqueue Transforms Waiting Time
Instant Digital Access
Join any queue in seconds via QR code scan or web link — no downloads, no sign-ups, no friction. Just scan and you're in line.
Smart Notifications
AI-powered alerts predict your turn and notify you at the perfect moment via SMS, WhatsApp, or push notifications. Never miss your call.
Powerful Analytics
Transform raw data into actionable insights. Track peak hours, average wait times, customer flow patterns, and service efficiency in real-time.
Seamless Integration
Connect with existing POS systems, reservation platforms, and loyalty programs. Jomqueue fits into your workflow, not the other way around.
Benefits for Everyone
Jomqueue creates value across the entire ecosystem — from individual customers to mall operators.
For Customers
- ✓No more standing in long lines
- ✓Freedom to shop, relax, or explore
- ✓Clear queue position visibility
- ✓Timely notifications when it's your turn
For F&B & Retail
- ✓Reduce crowding at your entrance
- ✓Better customer satisfaction
- ✓Streamlined service operations
- ✓Data-driven queue management
For Mall Operators
- ✓Increased tenant satisfaction
- ✓Higher customer dwell time
- ✓Enhanced visitor experience
- ✓Comprehensive analytics dashboard
How We Deliver on Our Mission
Simple Onboarding
Get started in minutes, not weeks. Our team handles setup so you can focus on your business.
Dedicated Support
Local support team available 7 days a week to help you succeed.
Continuous Innovation
Regular updates and new features based on real feedback from Malaysian businesses.