Frequently Asked Questions

Find answers to the most common questions about Jomqueue. Can't find what you're looking for? Contact our support team.

How do customers join the queue?

Do merchants need to install any hardware or app?

Can customers check their queue status while waiting?

Can I customize the system for my restaurant's needs?

What makes Jomqueue different?

How does Jomqueue help during peak hours in Malaysian F&B?

Can guests rate their queue experience while waiting?

Does Jomqueue replace restaurant buzzers?

How is Jomqueue different from restaurant pagers?

How does Jomqueue run a takeaway queue without crowding the counter?

Can Jomqueue handle online table reservations?

What notifications does Jomqueue send for reservations?

How do walk-ins and reservations work together?

Chat with us — we're always happy to help!