For Customers
Queue & Book Effortlessly
Whether joining a queue or making a reservation — it takes seconds.
Queue Mode
Join queues without standing in line
STEP 1
Scan QR Code
Scan the QR code at the restaurant — join the queue in your browser, no install required.
STEP 2
Get Your Number
Your queue number appears immediately on screen.
STEP 3
Enable Notifications
Enable notifications for queue position and turn alerts after you join.
STEP 4
Freedom to Roam
Grab a coffee, browse nearby shops, or relax — no need to stand in line.
STEP 5
Track Your Position
Check live queue status anytime on your phone.
STEP 6
Return When Called
Show up at the right time, stress-free.
Reservation Mode
Book your spot ahead of time
STEP 1
Open Booking Link
Use the outlet's branded reservation page from website, social media, or QR code.
STEP 2
Pick Date & Time
Choose an available slot — lunch, dinner, or other dining windows where configured.
STEP 3
Enter Your Details
Party size, requests, and contact details for confirmation.
STEP 4
Receive Confirmation
Booking confirmed with QR pass. Edit or cancel self-service where the outlet allows.
STEP 5
Connect for Updates
Provide email for booking acknowledgement and updates when the outlet enables it.
STEP 6
Arrive On Time
Show your QR pass on arrival for a smooth check-in at the host stand.
For Businesses
Manage Seamlessly
Real-time queue monitoring and booking management in one dashboard.
Queue Management
Monitor and control customer flow
STEP 1
Display QR Code
Customers scan to join — no staff needed.
STEP 2
Monitor Live Queue
Real-time view of waiting diners.
STEP 3
Call Next Customer
One tap updates everyone instantly.
STEP 4
Send Notifications
Reduce no-shows with smart alerts.
STEP 5
Better Experience
Less crowding, happier diners.
Reservation Management
Accept and organize bookings
STEP 1
Set Booking Rules
Dining windows, slot capacity, and advance booking limits for your outlet.
STEP 2
Share Your Link
Publish the branded reservation page on web, social, or QR.
STEP 3
Monitor Bookings
Today list, calendar, timeline, and table views for service night.
STEP 4
Run the Floor
Acknowledge, assign tables, seat guests, and mark no-shows. Operator view available for hosts.
STEP 5
Coordinate with Queue
On combined plans, manage walk-in queue and reservations from one dashboard with shared tables.
When you run both queue and reservations
Walk-in guests join the digital queue and receive guest alerts and notifications. Booked guests use the online reservation page and arrive with a confirmation pass.
Staff coordinate seating using the same table layout — seeing which tables are reserved before seating walk-ins. On combined Queue + Reservation plans, both flows are managed from one control screen.
Common questions
What is the difference between Jomqueue walk-in queue and online reservations?
The walk-in queue is for guests who arrive without a booking — they scan a QR code, get a queue number, and receive guest alerts and notifications. Online reservations are for guests who book a date and time in advance on the outlet's branded booking page and arrive with a confirmation QR pass.
How do staff manage both walk-ins and reservations?
On combined Queue + Reservation plans, staff use one dashboard with separate queue and reservation views, plus a shared table layout. This helps hosts see reserved tables before seating walk-in guests.