Our Vision
To revolutionize how Malaysia experiences waiting — creating a future where every queue is digital, every wait is productive, and every customer journey is delightful.
A Future Without Physical Queues
We see a Malaysia where standing in line is a choice, not a necessity. Where every shopping mall, restaurant, and retail outlet is connected through intelligent queue management. Where customers reclaim their time and businesses operate at peak efficiency.
Jomqueue is building the infrastructure for this future — starting with F&B and retail, expanding across industries, and ultimately transforming how millions of Malaysians experience service and hospitality.
Zero Wait, Maximum Value
We envision a world where waiting in line becomes a thing of the past. Every minute saved is a minute customers can spend enjoying life.
Delightful Customer Journeys
Transform frustrating waits into opportunities for discovery. Customers explore, shop, and connect while their place in queue is secured.
Empowered Businesses
Equip every F&B outlet and retailer with enterprise-grade queue management tools that were once only available to large corporations.
Connected Ecosystems
Build thriving mall communities where customers, outlets, and operators work together seamlessly through intelligent digital infrastructure.
Our Roadmap to the Future
A clear path to becoming Southeast Asia's leading queue management platform.
2025
Nationwide Expansion
Establish presence in major shopping malls across all Malaysian states, serving 500+ outlets.
2026
Smart Integration
Launch AI-powered queue predictions and integrate with major payment and loyalty platforms.
2027
Regional Growth
Expand to Southeast Asian markets including Singapore, Thailand, and Indonesia.
2028+
Industry Standard
Become the default queue management solution for retail and F&B across the region.
Values That Guide Us
The principles that shape every decision we make and every feature we build.
Innovation First
We constantly push boundaries to create solutions that didn't exist before.
Customer Obsessed
Every feature we build starts with understanding real customer pain points.
Trust & Reliability
We build systems that businesses can depend on, 24/7, without compromise.
Local Impact, Global Vision
Solving Malaysian challenges today while building for tomorrow's global opportunities.