The buzzer is already in their pocket.
Guests scan a QR. When it is their turn, their phone lights up. No discs to charge. No pagers to lose.
A display can still call the floor. Jomqueue does not sell plastic buzzers.
Two Powerful Modules, One Complete Solution
Manage walk-ins with Queue Management and plan ahead with Reservation System. From daily F&B outlets to timed food events and pop-ups — everything you need to optimize customer flow.
Seamlessly manage walk-in queues and advance reservations. On combined plans, both modules share one staff dashboard and table layout.
Queue
Walk-ins
Reservation
Bookings
Still managing queues manually with pen and paper?
F&B
Food Events
Entertainment
Clinic
Queue Management Features
Handle walk-in customers efficiently with real-time queue tracking and instant guest notifications
Staff Queue Management
Manage walk-ins from one dashboard. Create queues, call customers, assign tables - all in real-time!
Live Dashboard • Table Management • Customer Tracking • No-Show Handling
Customer Self-Service
Scan QR code to join. Get real-time queue updates and a personal status link to check position anytime. No app needed. Support English, Malay & Chinese!
QR Code Join • Real-time Status • Multi-language • Share & Leave Anytime
Walk-in Guest Notifications
Guests receive alerts for join confirmation, almost-your-turn, table ready, and cancellation — each with a status link when configured.
Join Confirmation • Turn Alerts • Table Ready • Status Link
Analytics & Reporting
Track daily stats, waiting time, peak hours, and customer patterns. Can export reports for analysis.
Daily Summaries • Wait Time Analytics • Busiest Hours • Export Reports
Customization & Settings
Set up party sizes, hours, table layout, and staff permissions. Premium users can manage multiple outlets.
Flexible Settings • Seating Layout • Staff Roles • Multi-location (Premium)
Access & Platform
Cloud-based, access anywhere with internet. No installation. Works on desktop, tablet, and phone.
Web-based • No Installation • Mobile Responsive • Secure Login
Reservations
The book and the floor, in one place.
Who is coming
Hosts see the name, the party, and the table. A no-show frees it.
The name • The party • The table • A no-show frees it
A page in your name
Guests book a date, a time, and a party size.
Your page • A date • A time • A party size
A confirmation, then one reminder
Email or Telegram. One reminder before they arrive.
Email or Telegram • One reminder • Before they arrive • On the channel they choose
The same floor
Walk-ins and bookings, before anyone is seated.
Walk-ins • Bookings • One floor • Before anyone is seated
Guest Feedback & Engagement
Every experience has something to teach us. Guests can rate their queue experience while waiting for their turn. These insights help you and us understand what's working and where we can make the experience better.
Ready to Transform Your Customer Experience?
For the entrance and the counter
A calmer door. A fairer pass.
Malaysian F&B — less shouting at the door. Less crowding at the pass.
Questions
A few quiet answers.
Which outlets is Jomqueue for?
Jomqueue is for Malaysian restaurants and cafes, food events and pop-ups, entertainment venues such as bowling, and clinics. Each uses the same walk-in queue, with reservations available where the outlet needs table bookings.
How do walk-in queues and table reservations work together?
Walk-in guests join the queue. Booked guests arrive on a reservation. On combined plans, staff see both on one dashboard with a shared table layout, so hosts know which tables are reserved before seating a walk-in.
What does a food event use?
Food events can set entry, exit, and check-in gates, share a join link or QR code, and scan passes from a phone. A live board shows the numbers being called, and hail waves run when vendor capacity opens.
How does a clinic use Jomqueue?
Patients scan a QR code at the entrance and join from their phone, with no app install. They get alerts when they join, when their turn is close, and when they are called, so they can wait nearby instead of crowding the room.