The buzzer is already in their pocket.
Guests scan a QR. When it is their turn, their phone lights up. No discs to charge. No pagers to lose.
A display can still call the floor. Jomqueue does not sell plastic buzzers.
Two Powerful Modules, One Complete Solution
Manage walk-ins with Queue Management and plan ahead with Reservation System. From daily F&B outlets to timed food events and pop-ups — everything you need to optimize customer flow.
Seamlessly manage walk-in queues and advance reservations. On combined plans, both modules share one staff dashboard and table layout.
Queue
Walk-ins
Reservation
Bookings
Still managing queues manually with pen and paper?
F&B
Food Events
Entertainment
Clinic
Queue Management Features
Handle walk-in customers efficiently with real-time queue tracking and instant guest notifications
Staff Queue Management
Manage walk-ins from one dashboard. Create queues, call customers, assign tables - all in real-time!
Live Dashboard • Table Management • Customer Tracking • No-Show Handling
Customer Self-Service
Scan QR code to join. Get real-time queue updates and a personal status link to check position anytime. No app needed. Support English, Malay & Chinese!
QR Code Join • Real-time Status • Multi-language • Share & Leave Anytime
Walk-in Guest Notifications
Guests receive alerts for join confirmation, almost-your-turn, table ready, and cancellation — each with a status link when configured.
Join Confirmation • Turn Alerts • Table Ready • Status Link
Analytics & Reporting
Track daily stats, waiting time, peak hours, and customer patterns. Can export reports for analysis.
Daily Summaries • Wait Time Analytics • Busiest Hours • Export Reports
Customization & Settings
Set up party sizes, hours, table layout, and staff permissions. Premium users can manage multiple outlets.
Flexible Settings • Seating Layout • Staff Roles • Multi-location (Premium)
Access & Platform
Cloud-based, access anywhere with internet. No installation. Works on desktop, tablet, and phone.
Web-based • No Installation • Mobile Responsive • Secure Login
Reservation System Features
Take control of bookings with smart reservation management, a confirmation page, and email updates when enabled
Reservation Management
Staff calendar, timeline, and table views. Acknowledge bookings, assign tables, seat guests, and track no-shows through service.
Calendar & Timeline • Table Assignment • Lifecycle Status • No-show Tracking
Customer Booking Portal
Branded online page for date, time, and party size. Guests receive confirmation with QR pass and can edit or cancel where allowed.
Branded Booking • Slot Rules • QR Pass • Self-service Manage
Guest Notifications
When enabled by the outlet, guests receive booking updates via email. Walk-in queue guests receive alerts after joining via QR.
Email Acknowledgement • Confirmation Page • Booking Updates • Walk-in Queue Alerts
Operations Coordination
Shared table layout across walk-in queue and reservations. Hosts see which tables are reserved before seating walk-in guests.
Shared Table Layout • Combined Dashboard • Operator View • Floor Coordination
Guest Feedback & Engagement
Every experience has something to teach us. Guests can rate their queue experience while waiting for their turn. These insights help you and us understand what's working and where we can make the experience better.
Ready to Transform Your Customer Experience?
For the entrance and the counter
A calmer door. A fairer pass.
Malaysian F&B — less shouting at the door. Less crowding at the pass.